humane handling and behavioral education for animal professionals and shelter staff

Behavior Training for Animal Shelter Staff, Volunteers & Rescue Teams

Prevent behavior problems. Reduce bite incidents and injuries. Improve animal welfare.

Many behavior problems in shelters and animal care settings are unintentionally caused or worsened by well-meaning but outdated handling and training methods. Alana Stevenson provides practical, science-based training in dog and cat behavior modification and humane handling for shelter staff and volunteers, rescue groups, animal control officers, and veterinary care teams — available online and in-person.

Online Tutorials for Shelter Staff & Volunteer Training

Pre-recorded dog and cat behavior tutorials are available for individual use or as discounted bundles — ideal for onboarding new staff and training volunteers. Watch anytime after registering, as many times as needed.

Dog Behavior Training TutorialsCat Behavior Training Tutorials

In-Person Workshops & Staff Training

Alana is available for in-person workshops, staff training days, and volunteer education sessions. With extensive experience teaching animal behavior and humane handling, Alana tailors workshops to the specific needs of your organization — drawing from a broad curriculum covering dog behavior, cat behavior, safe handling, bite prevention, and behavior modification. Topics can be customized based on the animals in your care and the experience level of your staff.

Cat Behavior Training

  • Fear Free and low-stress cat handling
  • Gentle, low-stress intake procedures
  • Behavior modification for feline aggression
  • Calming fearful, anxious, and aggressive cats
  • Bite prevention
  • Fear of touch and handling
  • Defining and assessing behavior problems
  • Socializing feral cats and kittens
  • Kitten handling protocols for foster programs
  • Designing and implementing kitten training classes
  • Housing multiple cats to prevent behavior problems
  • Cat-friendly housing and environmental enrichment

Dog Behavior Training

  • Kennel aggression prevention and management
  • Safe handling of defensive and reactive dogs
  • Fear of touch and handling sensitivities
  • Dog bite prevention
  • Defining and assessing behavior problems
  • Behavior modification for fearful and unsocialized dogs
  • Counter-conditioning exercises to prevent aggression
  • Reactive dog protocols that protect dogs and handlers
  • Rehabilitation for traumatized and aggressive dogs
  • Introducing dogs in high-stress environments
  • Understanding dog-to-dog interactions
  • Managing dog play groups to prevent conflict

Alana is open to working with organizations that share a commitment to humane, science-based care—particularly in areas where training support is limited. Virtual behavior support is available to animal shelters and rescue organizations throughout the US and internationally.

To request behavior training for your shelter, rescue, or veterinary team, call 617–921–1224 or
Low Stress Handling for Dogs and Cats Certification    Elite Fear Free Certified Professional    International Association of Animal Massage and Bodywork (IAAMB) Member    American Association of Feline Practitioners (AAFP) Member       International Society for Applied Ethology (ISAE) Member    Association for Professional Dog Training (APDT) Member

Staff Training Testimonials